Addax Tactical has put together this FAQ (Frequently Asked Questions) page to help answer most of your questions:

If you have any additional questions, please contact us via email: sales@addaxtactical.com

Q) Can I place a back order for Rifles, Handguns, Lower Receivers, Upper Receivers, Bolt Carrier Groups, and Barrels?

A) Due to the wide range of ETA's from most manufacturers on any new back orders, we are currently only taking  limited back orders for some products. Please email us for details, pricing and Estimated Delivery: sales@addaxtactical.com

Q) How accurate are the ETA's / Lead Times that are being quoted for orders or back orders?

A) ETA's (Estimated Time of Arrival) are estimates that are based on information provided by various manufacturers based on various factors such as current supply, current production estimates, future production estimates, and current market conditions.

ETA's can change at anytime for any reason with or without notice.  Currently ETA's are fluctuating for many of the high demand products such as AR15's.  ETA's are not a hard delivery time promise, and the ETA for orders / back orders can change at any time for any reason(s) with or without notice. 

Q) Do you have any other firearms or parts for sale at your store that might not be listed on your website?

A) Yes, we carry a variety of new and used / consignment firearms, plus we have parts for AR15's such as stocks, hand guards and other small parts.  Please check out our FEATURED PRODUCTS section to check to see what we have in stock.

We are receiving new products almost daily.

You can order directly from our website, unless the product(s) are sold out.

Q) Can you order other Firearms (handguns, shotguns, rifles) or parts that might not be listed on your website?

A) Yes, we have access to thousands of different products and firearms from a wide variety of manufacturers.  please email us what you are looking for, and we will be able to help.  We will not be able to sell firearms that are restricted in your state, and it is your responsibility to understand your local and state firearms laws and restrictions.  Please email us to inquire about availability and price: sales@addaxtactical.com

Q) Do you have a cancellation policy for back orders or special orders?

A) Please see our Store Policies Page for details: ADDAX STORE POLICIES

Q) Does Addax Tactical still build or make AR15 Piston Upper Receiver Assemblies?

A) As of Summer 2012, Addax Tactical is no longer building or making AR Piston Upper Receiver Assemblies for the consumer market due to the much larger demand for Direct Impingement (Standard AR15 Gas system) Upper Receiver Assemblies. 

We do currently build limited numbers of SBR (Short Barreled Rifle) Piston Uppers for Law Enforcement and Military customers using the CMMG Piston Kit.

We will still support any Addax Gas Piston Upper Receivers under their limited warranties against defects.

Please see below regarding Addax Gas Piston Upper Warranty Information:

-Addax GPU using PWS Gen 1 Short Stroke Piston System: 3 year limited warranty from the date you received your upper receiver. 

-Addax ATAC GPU using PWS Long Stroke Piston System: 3 year limited warranty from the date you received your upper receiver.

-Addax ZK GPU using Addax Short Stroke Piston System: Limited Lifetime Warranty only covers parts that are deemed to be defective by Addax Tactical. This Warranty does not cover normal wear and tear from use parts or finish wear and tear or parts breakage from prolonged use, or from miss-use, miss-handling, abuse, or the use of bad quality ammunition or reloads not loaded to factory / SAMMI specificiations.

If you have any questions please contact us via email: sales@addaxtactical.com